Help & Information at your fingertips.
We’ll be happy to answer all your questions.
Please complete the form to the right (or below if on a mobile device) and a Customer Care Representative will respond to your inquiry as soon as possible. Help is also available via phone at (610) 525-1700 or at any branch office Monday through Friday during regular business hours.
Please note the Customer Care Center’s regular business hours below:
Monday – Friday: 7:30 am – 6:00 pm EST
Saturday: 9:00 am – 12:00 pm EST
After Hours Support Contact List
Lost or Stolen Card
To report a lost or stolen BMT Debit Card, please call 1-800-554-8969 to connect with an after hours support agent.
Troubleshoot Declined Debit Card Transaction
To troubleshoot a declined transaction attempt on your BMT Debit Card, please call 1-800-554-8969 to connect with an after hours support agent.
Fraud Detection Center
If you received a telephone call from the Fraud Detection Center, and wish to retrieve your message, please call 1-800-262-2024. Please have your case number ready.